Cases.com Website Review & Ratings + Cases.com Coupons
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Cases.com Website Review & Ratings + Cases.com Coupons

Cases.com: Products & Services

Cases.com is a website which offers a range of premium cases, primarily for iPad and iPhone,  as well as other premium brand mobile devices. The company cites its “distinguished taste” in procuring merchandise being comparable to their market’s own excellent standards, and highlights this as the most important feature of their service.

Cases.com: Company Background

The company based in Colorado, USA commits to providing quick delivery to US based clients. They have built sound relationships with prominent manufacturers from around the world and offer their clients a wide-ranging choice in selecting casings. The store is supplied by an impressive list of very reputable manufactures, including Vaja Cases and Piel and their biggest competitor is Amazon.com.

Cases.com: Customer Feedback & Reviews

Not many reviews are available online, but some feedback is found on ResellerRatings.com. The general tone of customer feedback is good and they scored 3½ out of a possible 5 star rating on the ResellerRatings, based on feedback from 12 customers. Eight of the customers gave Cases.com 5/5 ratings, praising delivery time and product quality. The ratings are somewhat dated and were submitted between 2005 and 2007. In June 2007, one reviewer said: ” I... was very happy when it arrived 2 days later. The case was in good condition and it was a great addition for my phone... plus the price was great.” A recent very poor review on ResellerRatings refers, however, to a different retail site (Designer-Cases.com) which may be misleading.

Cases.com: Business Credibility & Trustworthiness

Woo Rank Trust Indicators show the site to be trusted with scores for Child Safety (93%), Privacy (95%), Vendor Reliability (90%) and Trust (90%) attesting to a high level of trust in the market. Scam Advisor also gives the site a 100% Trust Rating and estimates the website current value at $23,725. The site domain is 17+ years old, adding further credibility to the service and securing good rankings in search engines. Listed as “Super Buy Online Inc”. on the Better Business Bureau website, the company does not have BBB accreditation.

Cases.com: Website Popularity & Google Ranking

Popularity analytics from Woo Rank show that the site receives medium traffic flow, originating primarily from the United States (58.2%), India (10.2%) and the United Kingdom (4.2%). It proves most popular among females aged 45-54 years connecting from work. While Alexa.com identified a 54% increase in traffic over the last 3 months and ranks it at the 17,4839th most visited website in the World and the 40,482nd most frequented site in the United States,cases.com has Google PageRank 4 of 10.

Cases.com: Social Media Presence

Cases.com has high social impact across platforms and leverages further influence from numerous backlinks from reputable brands. Their profiles on popular platforms prove interesting, interactive and strike a good balance between product updates, market trends, backlinks and shares. They show a good following on Facebook; Twitter; Pintinterest, with a profile on Google+ as well. On Twitter, @casesdotcom has 339 followers and backlinks add further interest.

Cases.com: Website Security & Safety

In terms of design execution, they’ve done well in creating a strong and consistent brand identity across platforms, while staying in line with the website.

Diagnostics from Google Safe Browsing does not list the site as suspicious although from the 580 pages tested for this site, 1 did result in the download of malicious software. The site is also  TrustWave Trusted Commerce compliant, displaying a clearance seal at the bottom of each page. A Secure Checkout System is used for payments and Cases.com claim to be 100% safe.

Cases.com: Pricing & Packages

Pricing compares well with online competition. For example, the Beyza Black Zero Series Leather Case for iPhone, is priced at $29 at Cases.com while it sells for $32.95 at Amazon.com. Instance is the premium Vaja Black/Black Microfiber Libretto Leather Case for Apple iPad with Retina Display, which retails for $210 on both Cases.com and Amazon.

 Look and feel of the website fails to communicate the “distinguished” intrinsic cited as their most notable selling point. Drop Down Tab Menus lack layout consistency and are confusing. Using brand/carrier logo’s instead of a simpler Drop Down list, competes visually with the animated promotional slide show behind it on the home page, and the effect is quite overwhelming.  Navigation on the site is slow and cumbersome and Alexa.com verifies that 63% of websites load faster than the 1.898 seconds it takes to view a Cases.com page. Its page rank on Google is #1 when searching against the keywords: “cases.com.”

Cases.com: Shipping Rates & Policies

Orders are shipped within 2 business days of submission, everyday except Saturday and U.S customers enjoy free shipping for orders over $25. Their pre-order policy is not very appealing as it gets charged immediately to the customer’s credit card and, despite the surety of being first in line, the customer still faces an indefinite delay until it becomes available. Varied shipping options range from next day am by FedEx Priority Overnight®, to 5 days via First Class Mail® for U.S. orders. International delivery times range between 1 and 10 days, and are subject to customs clearance in the receiving country.  Special attention should be given to their policy regarding refusal of packages as this can result in the customer becoming liable for the return shipping costs without the benefit of a refund or exchange.

Cases.com: Payment Methods Accepted

The online shop accepts major all the credit cards Visa, American Express, Discover Network and MasterCard and also facilitates Amazon Payments and PayPal, this is very good, and they ensure that their customers have at their fingertips all the payment methods they would need to complete their shopping experience. Despite the flexible payment options, trying to checkout proves frustrating as the function loads very slowly.

Cases.com: Returns, Refunds & Exchange Policy

They offer a 30 day exchange period for products which are unsatisfactory, and the grace period starts from the day of despatch. The product should be unused and in its original packaging and a Return/Exchange Merchandise Authorization (RMA) must accompany such queries. RMA forms are accessible to registered customers by logging onto their account and are can also be downloaded from a link on their Policies page.

Cases.com: Product images & screenshots
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